09-22-2012 05:44 AM
my blackberry bold 9780 stopped working i'have charged it twice, the same.
i have bought a new battery and still the same probleme.
i fact it turns on but after a few min the screen turns off the phones also plz help me ?
09-22-2012 09:07 AM
Welcome to the Community
First make sure that your Battery is fully charged and than try starting your device on Safe mode,then see if screen turns off itself.Please try it and post back.
KB17877 How to start a BlackBerry smartphone in Safe Mode
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