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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎09-22-2012
My Device: blackberry 9780
My Carrier: orange

blackberry stopped working

my blackberry bold 9780 stopped working i'have charged it twice, the  same.

i have bought a new battery and still the same probleme.

i fact it turns on but after a few min the screen turns off the phones also plz help me ?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: blackberry stopped working

Hi jet2pack

 

Welcome to the Community

 

 

First make sure that your Battery is fully charged and than try starting your device on Safe mode,then see if screen turns off itself.Please try it and post back. 

 

KB17877  How to start a BlackBerry smartphone in Safe Mode

 

 

Prince


 

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