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Reply
Regular Contributor
Posts: 81
Registered: ‎10-21-2012
My Device: playbook, storm, curve
My Carrier: T-Mobile

blackberry storm 9530 app world uncaught exception: java.lang.Error

[ Edited ]

The OS5 version on my phone is 5.0.0.328, the app world version is 4.0.0.63

 

When trying to install appworld I get error message: uncaught exception: java.lang.Error

 

I have tried removing and reinstalling the app, I have tried pulling the battery, I have tried downgrading app world.

 

I have tried reinstalling the OS.

 

I have tried reregistering and requesting service books.

 

I have unlimited talk, text and data with Blackberry Service on T-mobile.

 

I have tried all of the above because I was getting a message from app world saying app world needed the latest blackberry ID version but it could not upgrade bcause the server was busy and to try again later, after a few days I decided this was an error.

 

 

Andrew

Regular Contributor
Posts: 81
Registered: ‎10-21-2012
My Device: playbook, storm, curve
My Carrier: T-Mobile

Re: blackberry storm 9530 app world uncaught exception: java.lang.Error

[ Edited ]

I down graded App World to 4.0.0.55 again and the java error message has gone but it still says the software update server is unavailable. Please try again later.

 

I press retry and it flashes downloading for a second at 0% and then back to the server message.

 

When I close App World it shows the (80002) error message, blackberry ID failed to install.

 

It would be nice to get some support.

 

Andrew

 

 

Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: blackberry storm 9530 app world uncaught exception: java.lang.Error

Hello,

 

80002? I don't find that, but I do find this for 80003...perhaps it applies for you as well?

  • KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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Highlighted
Regular Contributor
Posts: 81
Registered: ‎10-21-2012
My Device: playbook, storm, curve
My Carrier: T-Mobile

Re: blackberry storm 9530 app world uncaught exception: java.lang.Error

No, that does not work either.

 

Andrew