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New Contributor
Posts: 3
Registered: ‎01-06-2012
My Device: storm 9520
My Carrier: unlocked but originally vodaphone

blackberry storm wont switch on

Hi guys,

 

really need help, my 15yr old son has a blackberry storm, I brought him in Sept, however the other day the battery went dead and now will not charge, the red light flashes and you se an egg timer appear on the screen but nothing else happens!! I've tried reinstalling software, but it says it isnt on there and you can click repair hich I've tried plenty of times, but then it wont complete it. can anyone help?Please??? 

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: blackberry storm wont switch on

Try this:  Force the detection of the BlackBerry smartphone using Application Loader

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10144

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 3
Registered: ‎01-06-2012
My Device: storm 9520
My Carrier: unlocked but originally vodaphone

Re: blackberry storm wont switch on

Thankyou Im trying this as we spk, will update you on progress.  :-)

New Contributor
Posts: 3
Registered: ‎01-06-2012
My Device: storm 9520
My Carrier: unlocked but originally vodaphone

Re: blackberry storm wont switch on

Hi there,

 

I've tried this numerous times, however it gets to the point of 'waiting for the device to initilialize' and doesnt get any further. after a while it says unsuccseful. thanks for your help though. Any more advice would be much appreciated. many thanks,

 

 

Lana

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: blackberry storm wont switch on

[ Edited ]

Darn.  Is there any way you can take the device to your carrier or repair shop?  If this isn't an option, you can call RIM @ 1-877-255-2377 for service options

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________