01-06-2012 08:02 PM
really need help, my 15yr old son has a blackberry storm, I brought him in Sept, however the other day the battery went dead and now will not charge, the red light flashes and you se an egg timer appear on the screen but nothing else happens!! I've tried reinstalling software, but it says it isnt on there and you can click repair hich I've tried plenty of times, but then it wont complete it. can anyone help?Please???
01-06-2012 11:12 PM
Try this: Force the detection of the BlackBerry smartphone using Application Loader
01-09-2012 12:52 AM
I've tried this numerous times, however it gets to the point of 'waiting for the device to initilialize' and doesnt get any further. after a while it says unsuccseful. thanks for your help though. Any more advice would be much appreciated. many thanks,
01-09-2012 10:29 AM - edited 01-09-2012 10:37 AM
Darn. Is there any way you can take the device to your carrier or repair shop? If this isn't an option, you can call RIM @ 1-877-255-2377 for service options