09-29-2012 08:23 AM
I have a strange problem with the Blackberry Music Player on my BB Torch 9860.
When pausing a song and then clicking on play again then suddenly there is no bass anymore even though I have no equalizers active.
Another strange thing is that this problem doesn't occur when I activated "Repeat this song only
please tell me the solution of thi problem
10-02-2012 12:03 PM
Hello and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having media issues with your BlackBerry® Torch™ 9860 smartphone.
Have you done a reboot yet by pulling the battery?
Does this happen with all songs you pause, or just certain ones?
What software version does your device have? To check go to Options>Device>About Device versions.
12-18-2012 11:08 AM
Yes i do have same issue .
And i did all the possibilites which you had mentioned , but no result .
Can you please advise another way to get out of this problem .
12-22-2012 11:53 AM
HI Namanmech ,
I had the same issue , as like you . But i got the solution . It happened due to the mucilaginous exe file ( Virus ) .
Pls clean your system or your handset with licensed Antivirus ( ex : Bullgurd ) .
Srimant Sahu .
Senior Soft Eng .....