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Contributor
Posts: 32
Registered: ‎11-10-2011
My Device: Torch 9800
My Carrier: rogers

blackberry torch is doing nothing but staying lit up

I have changed my battery since i had the battery icon with a red x through it. now i have been charging the battery and  nothing is happening. my keyboard is lighting up but nothing else. what can I do to fix this??????????????

 

Guru II
Posts: 21,980
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: blackberry torch is doing nothing but staying lit up

You may need to charge it for quite a while. Then after a couple of hours try removing the battery and reinserting.

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Contributor
Posts: 32
Registered: ‎11-10-2011
My Device: Torch 9800
My Carrier: rogers

Re: blackberry torch is doing nothing but staying lit up with the battery crossed out with red X

HELP please. i have replaced battery, charged battery and still nothing. what else can I try.