12-22-2011 08:50 AM
hello guys.. i year ago i purchased a brand new blackberry torch 9800, and over time i saved lots of valuble information in the volt, its a standard application in blackberry, at least for the torch... anyway long story short, the screen got screwed and i decided to get a new one. but i still need the user names and password i saved in that volt because i kinda forgot what i have there. can anyone help???? thank you
12-22-2011 09:03 AM
Welcome to the forums!
Does your 9800 still work? Is it recognized by the Desktop Manager software on your PC?
If so, you can use the Switch Device Wizard in Desktop Manager to transfer all your information from the old device to the new one.
Post back if you need further assistance with this.
12-22-2011 09:04 AM
Here's a tutorial on the Switch Device Wizard:
12-22-2011 09:09 AM
And, if perhaps the old device won't work any longer hopefully you have a backup of the old device you've made having used the Desktop Software... you can restore that backup to the new device.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code