11-11-2009 09:26 PM
i have 8100 bb pearl.i was using it about 5 month .today i have only blac screen and red light is only blinking three times then two times and again.i canot start my phone any idea what i can do to start my phone?
11-23-2012 06:22 AM
Sorry to hear about your issue.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo