11-16-2012 02:06 PM
hey,my blackberry curve 8520 ,is fine facebook isworking , but the internet (browser) isnt working and the wifi sing is white ,and my bbm isnt working its been like this for ages,its doing my head inat this stage i had credit for awhile and it still didnt work .the error message im getting is unable to connect to internet ,(but it is definetly connected) try again later if the problem persists,please contact your service provider ?? thanks for any help :L
11-16-2012 07:18 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should indeed contact your mobile service provider (btw...that's "vodafone", according to your profile) for formal support.
11-17-2012 09:25 AM