11-25-2012 03:25 AM - last edited on 11-25-2012 08:05 AM by PatL
Hi im francois from south africa i just download bb appworld and must have setup the settings wrong and ask for reboot then when i did so my phone is rebooting non stop wont turn to the home screen where its suppose to ask for my pin and pasword if anyone can help email me at [Removed personal information to comply with Community GuidelinesandTerms and Conditions of Use.] please im kinda new at this but please tell me what to do or how i can make it stop rebooting non stop please.
Solved! Go to Solution.
11-25-2012 05:29 AM
Welcome to BlackBerry Support Forums
Have you Installed App World or Installed any Application from app world ? If you have any Media card on your device remove it and then try to start your device on Safe Mode ,
KB17877 How to start a BlackBerry smartphone in Safe Mode.
While on Safe Mode remove any Application or anything that you had downloaded recently then perform a battery pull restart like this Device POWERED ON remove the Battery wait for a min. then re- insert it back wait till your device take a long reboot. try it and see if that help.
KB10040 How to view or remove installed applications on a BlackBerry smartphone
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.