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New Member
Posts: 1
Registered: ‎02-18-2014
My Device: 9720
My Carrier: blackberry

blackeberry protect

I really need help please! I'm trying to make a backup on my phone and its telling me that I have too much accounts so I have to delete the accounts first be4 I make a backup so I don't know where to find the accounts in suoppose to delete
Hall of Famer III
Posts: 57,612
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackeberry protect

Hi and Welcome to the Community!

"Too much accounts"? Can you provide the exact and complete error message, please? From those words, I am unable to determine exactly what is being presented to you.

Thanks and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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