Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-22-2012
My Device: 9900
My Carrier: Vodafone

blsck berry app world

My phone is action really werid when it turned off I pluged it to recharge through my mac as soon as it opened it gave me a message tht there was some update software for the phone when the update was finished It opened and boom couldnot find all my contact bbm, &phone m

Also couldnot find the app world wht can I do it . I was able to retirve some of the bbm contact but not the phone and know I can't download anything coz I don't have the app world
Trusted Contributor
Posts: 138
Registered: ‎07-25-2011
My Device: Z30, Torch 9800, Playbook
My Carrier: Telus

Re: blsck berry app world

I hope you made a backup of your phone, maybe a week ago?


Before one updates a phone it is a good idea to make a back up first. You can make a backup via BB Protect or BB DTM7.1 or some contacts via BBM.


You can also make a back up of your applications which is another good idea.


If you didn't make any back ups...you burn...you learn. You can always delay an 'auto update'  till you made some sufficient  back ups.


You can download  App World via hooking up your phone to your MAC computer and open via your web-browser this site:



Good Luck.