Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎11-07-2012
My Device: 9780
My Carrier: Sun

bold 9780 update hangs.

Hi, Good day to you all. im currently updating my BB 9780 and its been 2 hrs now yet, im not done. i think it hanged already, need help. anyone?

Forums Advisor I
Posts: 679
Registered: ‎05-29-2011
My Device: BlackBerry®PRIV
My Carrier: EE. UK

Re: bold 9780 update hangs.

if you are doing it over wifi, then there might of been a pause in the wifi signal. The best way is to do all software update using blackberry's desktop manager. You can download DTM from this link.

http://uk.blackberry.com/software/desktop.html?LID=uk:bb:software:desktopsoftware&LPOS=uk:bb:softwar...
Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)
New Contributor
Posts: 2
Registered: ‎11-07-2012
My Device: 9780
My Carrier: Sun

Re: bold 9780 update hangs.

hi sir im using that. but its been 6 hrs already and im still not done. tsk it hanged.

Forums Advisor I
Posts: 679
Registered: ‎05-29-2011
My Device: BlackBerry®PRIV
My Carrier: EE. UK

Re: bold 9780 update hangs.

If your using desktop manager then maybe your internet connection on your PC or Laptop maybe slow or interruptted. Also it shouldn't take so long, you may need to un-install DTM and re-install it to your PC or Laptop
Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)