Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 15
Registered: ‎12-30-2012
My Device: 9780 bold
My Carrier: Airtel Zambia

bold 9780

Hai guys, I have a problem with my bold 9780 when ever I pull out the battery and put it back in to restart my network provider (Airtel) deducts some credit (talk time) what could be the problem
Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: bold 9780

Hi Kamfwa,

 

Please boot your handheld in safe mode

 

KB17877 How to boot handheld in Safe Mode.

 

If still your amount deduct, then I would request you to contact your carrier for this.

Highlighted
Contributor
Posts: 15
Registered: ‎12-30-2012
My Device: 9780 bold
My Carrier: Airtel Zambia

Re: bold 9780

Thanks I ll try and see how the phone will operate