Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-18-2013
My Device: bold 9790
My Carrier: idea

bold 9790 continuously rebooting

my 9790,  repeadely rebooting automatically, it is giving me hell lot of trouble. i have tried data wipe and reinstalling again but problem didnt get solved. and due to this battery goes to low in just an hour though it is completely charged, please help, it is also giving error in builtin memory card.

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: bold 9790 continuously rebooting

[ Edited ]

Hi kulkarnipurva,


Welcome to the BlackBerry Support Community.

Can you please provide the full error messasge you are receiving regarding the media card?
Since wiping and reinstalling the BlackBerry Device Software didn't help with the rebooting, I'd recommend trying another battery just to rule out an issue with the battery itself causing it.


I look forward to your response.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!