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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎08-10-2013
My Device: Q10
My Carrier: Vodafone

bold 9790 no voice on outgoing calls


Bold 9790, 15 months old. No voice on outgoing calls, incoming sound is fine, not affected by adjusting speaker function, pressing mute or installing earphones. Never happened before.

I have wiped and reinstalled the OS and restored my data which has helped for a while but the problem returns.

I recently upgraded to OS 7.1 2814 as advised - could this be a factor? Anyone got any ideas on a solution?