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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎01-21-2013
My Device: Bold 9900
My Carrier: Bell

bold 9900 cradle not working

when i put my bold 900 on my OEM cradle, it does not work, i.e. it is not charging.  It was working fine when I removed it from teh cradle this morning.  Also, I know the cradle is OK cause when I put my wife's phone on it, it works as advertised.  Anybody have any idea what I can do?

Guru II
Posts: 21,961
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: bold 9900 cradle not working

Have you rebooted the device by removing the battery?

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New Contributor
Posts: 2
Registered: ‎01-21-2013
My Device: Bold 9900
My Carrier: Bell

Re: bold 9900 cradle not working

indeed I did...to no avail, unfortunately.