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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎02-23-2014
My Device: bold 9900
My Carrier: 3g

bold 9900

my bbm keeps saying setting up i have tried all the new versions and dont what the problem is and i have a bbm plan for internet all apps is working beside bbm  and the d/r doesnt show in my messages i dnt kow why even i open options in the messages and put the mark in delivred and read Smiley Frustrated even bbm when it was workin didnt show the D/R please help me 

New Member
Posts: 2
Registered: ‎02-23-2014
My Device: bold 9900
My Carrier: 3g

Re: bold 9900

cant anyone help plzzz
Forums Advisor I
Posts: 676
Registered: ‎05-29-2011
My Device: BlackBerry®PRIV
My Carrier: EE. UK

Re: bold 9900

Is the phone connected to wifi?

Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)
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Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bold 9900


deeb_88 wrote:

my bbm keeps saying setting up i have tried all the new versions and dont what the problem is and i have a bbm plan for internet all apps is working beside bbm 


On your Manage Connections screen, click on the Services Status.  What is the status of the BlackBerry Internet Service?

 

You likely need the full BIS BlackBerry Plan. Call your mobile provider.

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