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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎07-09-2013
My Device: blackberry bold 9900
My Carrier: t-mobile

bold keeps on rebooting

can someone please help my blackberry bold 9900 keeps turning off 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: bold keeps on rebooting

Hello weepydragon


Welcome to BlackBerry Support Forums


Are your sure your Battery is good enough ?  You can try another good fully charged BlackBerry Battery and test it on your device , it will reveal if the problem is within your Battery or device itself .


Or Have you recently installed any application before this Problem started ? Think carefully any theme , wallpaper any games !


If you have then try to boot your device on Safe Mode , On Safe Mode delete any application which you think might be responsible for this issue , from Options > Device > Application Manegement > locate and delete any newly installed 3rd party application , it might help in resolving your issue :


KB17877 : How to start a BlackBerry smartphone in Safe Mode

KB10040  :How to view or remove installed application on a blackberry smartphone



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