Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎07-09-2013
My Device: blackberry bold 9900
My Carrier: t-mobile

bold keeps on rebooting

can someone please help my blackberry bold 9900 keeps turning off 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: bold keeps on rebooting

Hello weepydragon

 

Welcome to BlackBerry Support Forums

 

Are your sure your Battery is good enough ?  You can try another good fully charged BlackBerry Battery and test it on your device , it will reveal if the problem is within your Battery or device itself .

 

Or Have you recently installed any application before this Problem started ? Think carefully any theme , wallpaper any games !

 

If you have then try to boot your device on Safe Mode , On Safe Mode delete any application which you think might be responsible for this issue , from Options > Device > Application Manegement > locate and delete any newly installed 3rd party application , it might help in resolving your issue :

 

KB17877 : How to start a BlackBerry smartphone in Safe Mode

KB10040  :How to view or remove installed application on a blackberry smartphone

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.