11-11-2008 08:44 PM - edited 11-11-2008 09:12 PM
11-11-2008 09:23 PM
Hi and welcome to the forums!
Are you calling from the address book?
Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
11-11-2008 09:36 PM
thank you ,
i did recently try and sync my address book, it didnt work well, but after it seems to trigger this problem, but no matter where i call from, address book, or regular dialing, that message apprers.
thoughts? thanks for the help
11-11-2008 09:43 PM
I would bet you have a corrupt record in the address book. I think if you follow the
procedure, the exception will stop appearing.
The phone call may "ready" the addressbook" (speculation on my part) causing the
exception. I would definitely try it. It will fix the sync problem as well!
11-11-2008 10:06 PM
i just erased my entire address book, the issue didnt go away, but i turned off the phone, mabe it needed to turn on/off. tomorrow in the office ill follow your instrcuitsion as per teh sync issues
ill definatly let you know if works
02-07-2009 06:12 PM
Hello, I'm new to the Bold (1 day) (but not new to software testing) and I can faithfully reproduce this error:
Uncaught Exception: java.lang.NullPointerException
I can repeat it 100% of the time once it displayed the first time.
How it occurred:
Grin: "DOCTOR! it hurts when I do this...!" "Well... don't DO THAT!!" )
02-07-2009 06:37 PM
Hi and welcome to the forums!
You forgot to try one step. The VM is setup in the contacts. Delete the contact, then recreate
it. Lets see if you have an invalid contact, or contact database.
The attached link will help you troubleshoot the error.
The worst that can happen with the procedures is you can't fix the error and return the phone.
Since you are on day one you might rather do that. Your call!!
PS. I am old enough to have heard Henny Youngman do the "doctor joke".
Still cracks me up every time!
08-20-2009 02:44 PM
08-24-2009 06:48 PM
when i try to open my blackberry messenger it comes up with this uncaught java lang thing an when i click ok nothing happens nd i cant use messenger ? an answers for me ? thanks
Hi and Welcome to the Forums!
Anytime random strange behaviors creep in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
05-26-2010 01:59 PM
I have the exact same problem when using BB messenger. It pretty much happens every time I try to use messenger. I get the error message as soon as I select BB messenger. It doesn't matter if I try to access it through my email menu or through the applications folder. After the first time I get the error message, I cannot access the messenger application at all. When I click on the messenger selection in the menu or the folder, nothing happens. Removing the battery and rebooting only makes it so I get the error message again as soon as I try to use BB messenger. The exact error message is below. No symptoms in any other application, and no it doesn't have water damage. Any ideas?
Uncaught exception: java.lang.NullPointerException