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Regular Contributor
Posts: 67
Registered: ‎10-22-2008
My Device: Not Specified

bold resets itself many times a day

my bold resets frequently daily.  i contacted blackberry and they walked me thru a total software replacement.  still happening.  any clue on what is up here?  this is my 2nd bold - the first one crashed.  i have an exception to go to the next replacement.  is this a defect in the device?
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: bold resets itself many times a day

Read the link

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB16178&sliceId=2&docTy...

 

I know that Blackberry team are working for the solution.

Some Users found a solution adding a little paper between the battery and the battery cover.

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Developer
Posts: 126
Registered: ‎08-31-2008
My Device: 9000, 9780, 9900

Re: bold resets itself many times a day

I had an issue where the device was resetting when I set it down on a hard surface (desk, etc).  I tried wedging the battery, SIM, etc, to ensure good contact.  But it turns out to have been a defective battery.  Gone from 3-4 resets/week to no issues in 3 weeks.