Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
12-17-2012 01:58 PM
i have had my blackberry bold for around 8 weeks now. I went shopping yesterday and put my mobile in my handbag it had a bumper case on. When i went to take my phone out of my handbag to use it the screen was cracked. Its still in full working order and hasnt got any other mark on it. I dont think it should have happend after 8 weeks of having it and i dont think it is unresonable or reckless to put a mobile in a handbag so im thinking it maybe had a fault in the screen. its on contract ith o2 and am not sure what to do nxt. will it still be under warrenty???
Solved! Go to Solution.
12-17-2012 02:02 PM - edited 12-17-2012 02:03 PM
Any external damage that was caused to the device due to use is not under warranty.
It is taken under warranty only if there is a manufacturing defect.
Though I doubt that your device will be covered under warranty, you may go to the nearest official blackberry or your service providers service center and check with them.
12-17-2012 02:18 PM - edited 12-17-2012 02:22 PM
I dont really have an accurate figure. But it should be around a 100$
You can go through any according to your convenience.