12-17-2012 01:58 PM
i have had my blackberry bold for around 8 weeks now. I went shopping yesterday and put my mobile in my handbag it had a bumper case on. When i went to take my phone out of my handbag to use it the screen was cracked. Its still in full working order and hasnt got any other mark on it. I dont think it should have happend after 8 weeks of having it and i dont think it is unresonable or reckless to put a mobile in a handbag so im thinking it maybe had a fault in the screen. its on contract ith o2 and am not sure what to do nxt. will it still be under warrenty???
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12-17-2012 02:02 PM - edited 12-17-2012 02:03 PM
Any external damage that was caused to the device due to use is not under warranty.
It is taken under warranty only if there is a manufacturing defect.
Though I doubt that your device will be covered under warranty, you may go to the nearest official blackberry or your service providers service center and check with them.
12-17-2012 02:18 PM - edited 12-17-2012 02:22 PM
I dont really have an accurate figure. But it should be around a 100$
You can go through any according to your convenience.