09-14-2013 05:16 PM
I bought this little phone for my niece xmas 2012 been into carphone warehouse once already for repair to port and now its gone again and they say its not repairable - the charger port comes out with the charger so won't charge on USB cable or wall plug - any ideas in the uk of how to get this fixed or how much - would it just be easier and cheaper to buy an iphone than to battle with blackberry
any way to get in touch with a complaints dept would be great too - no details on website except to tweet or advice to take it up with the retailers
any advice appreciated
09-14-2013 06:33 PM
Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
09-14-2013 08:45 PM
hi, thanks for this, i had found most of this already online, didn't find my answers there but I will return to shop i do know my rights as a consumer and will take this up again with the retailer, just wanted to officially complain to blackberry regardless of contract, reading these forums it seems to be a recurring issue, unable to get any details for them but i live in hope...
09-15-2013 10:21 AM
just wanted to officially complain to blackberry regardless of contract
Just to be clear then, by posting in these forums you have NOT done that, as per the link I gave you earlier.