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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎02-13-2014
My Device: 9810 Torch
My Carrier: t-mobile
Accepted Solution

broken sim card tray holder

i broke the metallic contacts in my torch 9810 sim card tray. can i send it in to RIM an pay for a replacement? how to contact such repair department?


please advise 


thank you

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: broken sim card tray holder

RIM (now called BlackBerry) does not do repairs of units. You could take it to T-Mobile who would then send it out for repair or you could seek a repair shop on your own. If there's any way to get a quote before any work is done, get it. You might find it cheaper to buy another secondhand Torch online.



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