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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎01-12-2012
My Device: Torch 9800
My Carrier: Rogers

built-in media storage issue

could someone help me figure this one out?

There is a error in my build-in media storage. Ive lost all my ringtone and some other things. An icon pops up and asks me if I want it repaired.. I press OK then it says it's unable to repair. I tried going to 'device' and 'storage' to format built-in media and it also failed. If anyone has a cure for this, I would be very grateful!

New Member
Posts: 2
Registered: ‎12-10-2012
My Device: Torch9800
My Carrier: Telstra

Re: built-in media storage issue

I am getting the exact same error !!!!! Please help.........

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New Member
Posts: 2
Registered: ‎12-10-2012
My Device: Torch9800
My Carrier: Telstra

Re: built-in media storage issue

Try this mate -:

 

When prompted by the error, select to repair.   If the error continues, then complete the following steps to format the internal memory on the BlackBerry smartphone.

  1. On the home screen or in a folder, click the Options icon.
  2. Select Device and then select Storage.
  3. Highlight Total Memory under Device Memory, press the menu or BlackBerry key, and selectFormat. Make sure that only the device memory is being formatted.
  4. Reboot the BlackBerry smartphone.
Contributor
Posts: 13
Registered: ‎05-14-2012
My Device: torch 9860
My Carrier: vodafone

Re: built-in media storage issue

Thats where I am......been sat here for a couple of hours and Ive still got the "Formatting built-in media, Please wait" screen up!

 

How long before I bin the phone?

Help please....