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New Contributor
Posts: 5
Registered: ‎11-09-2011
My Device: Bold 9000
My Carrier: 971554993043

by mistake i erase my blackberry ,

how i can i get my all sms and mails, i put wrong password in 9 time finally i put right password word after that i got message wipe your phone like that after few mins i restarted phone itself, after that i lost my contacts sms, mails every thing BB messges also , how can i retrieve all contacts and sms , its possible , have any third party software ? please help i need my contacts ans sms
Trusted Contributor
Posts: 233
Registered: ‎10-13-2011
My Device: BB Passport, Z10 and PlayBook 64Gb
My Carrier: Proximus (BE)

Re: by mistake i erase my blackberry ,

If you have done backups previously when your phone was connected to BB Desktop Manager software on your computer (usb cable), you can restore the previous backup and retrieve all your contacts, agenda, etc.

 

Without previous backup, I'm afraid that this is definitively lost. This is the purpose of the security erase by the way.

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New Contributor
Posts: 5
Registered: ‎11-09-2011
My Device: Bold 9000
My Carrier: 971554993043

Re: by mistake i erase my blackberry ,

you have any idea about recovery software , something like
Trusted Contributor
Posts: 233
Registered: ‎10-13-2011
My Device: BB Passport, Z10 and PlayBook 64Gb
My Carrier: Proximus (BE)

Re: by mistake i erase my blackberry ,

[ Edited ]

Unfortunately not.

 

Didn't you use the Blackberry PROTECT functionality by any chance?

 

Because this creates backup of your device too. This is a built-in application in your BB phone normally.

------------------------------------------------
Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)
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New Contributor
Posts: 5
Registered: ‎11-09-2011
My Device: Bold 9000
My Carrier: 971554993043

Re: by mistake i erase my blackberry ,

where can i find protect software , in phone
Posts: 95,110
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: by mistake i erase my blackberry ,


abduraheem wrote:
where can i find protect software , in phone

Unless your 9000 model is on OS5 , you won't be able to use Protect.

If you were using Protect for backups, you would know it already.

 

If you don't have a backup, I am afraid you have nothing to restore. Sorry.



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