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12-10-2012 01:14 PM
I have had an ongoing issue while trying to sync my calendar in desktop manager's organizer data. This morning when I logged on there was an update for desktop software. after reading the release notes that stated it fixed some problem's with calendar, I upgraded the software, and I still have the same problem. I have tried everything that I can find in the forums, with the excetion of wiping the phone - which is NOT an option as I run a business. I run office 2010, and only use one calendar (outlook), and all software is kept up to date. This problem began after the last update to desktop software. I do not use facebook, etc. I do belong to a BBM group that does have a calendar available. To make sure my BB didn't capture that calendar somewhere along the line, I removed myself from the group, performed a hard reboot of the phone, but the problem still remains. My default services are set to the correct email address.
Out of ideas, and quickly running out of options.
12-18-2012 08:42 AM
Can you please provide more information on the issue you are having synchronizing your calendar as well as any error messages so that we can assist you better?
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12-23-2012 08:31 AM
There were no error messages at all. I had noticed that my calendar was not being updated upon syncronization. When I opened "organizer" in the BB desktop software, the calendar option had (not available) beside it, and was not checked off. I could not select it because it was greyed out as well.
I finally broke down and backed up the phone, reinstalled, and restored phone settings and re-registering the phone. that has corrected the problem.