04-27-2009 04:21 PM
Solved! Go to Solution.
04-27-2009 08:19 PM
04-28-2009 06:50 AM
can you detail the sentence "it still doesn't sync right" ?
I download 4.5 software to my pearl, and now calendar events on my handheld won't synchronize with my desktop. I reinstalled 4.2 software to my desktop and have rebooted, but it still doesn't sync right as the handheld still has 4.5 software. How can I undo what I have done so that my handheld calendar and my desktop calendar will sync?
04-28-2009 09:36 AM
04-28-2009 10:05 AM
04-28-2009 12:37 PM
I am having the same problem and may have figured out the root of the problem, but need Blackberry tech to tell me/us the proper way to fix.
As mentioned above, there are some weird syncing behaviors going on after updating handheld software. I have a Curve, but am having the same address book problems which I would describe as: A seemgly arbitrary syncing of my desktop and Blackberry calendar. For instance, I have many appts on April 30. The appts all show up on my handheld, and none show up on my desktop. The desktop appts SEEM to have been wiped out when I did a wipe/re-install of the handheld software yesterday.
The issue seems to be the email listed at the top of the calendar event on the handheld. For instance, if an appt on my handheld says "Send using" and my tmo.blackberry.net address, it does NOT show up on my desktop (these show up for me in blue). If another appt says "Send using" and my pop3 address, it DOES show up on both my desktop (Outlook) and my handheld.
When I try to go in and manually change the email "send to" address on the handheld appts, I get no where. there is no drop down allowing me to "send to" my Pop 3 address.
Hope this is quasi-helpful in unlocking the mysteries of the Blackberry.
04-28-2009 01:09 PM
04-28-2009 02:16 PM
05-04-2009 05:10 PM - last edited on 05-05-2009 05:47 AM by MohA
Hello Everyone !
This issue is actually caused by the incorrect default service set on your BlackBerry smartphone. This article should be able to explain to you in more detail and instruction to fix it:
In addition, if the Desktop service is the only service that listed from your BlackBerry smartphone, this means your handheld is missing the service books from your BIS email account. The service books can be easy send from your BlackBerry smartphone or the BIS email website. For more instruction to resend the Service Book from your handheld, you can follow the article below:
Have a wonderful day!
EDIT: Corrected Link.
05-05-2009 04:58 PM
Thank you so much for your advice, and it worked! The only thing that didn't fix itself is the recurring appointments. They all show up now on the desktope as starting at 5:00 a.m. on one day and ending at 5:00 a.m. the next day even though when I first entered it I marked it as an all day event. The only way I have been able to fix this is to individually open the recurring series and change the time to start at 12:00 a.m. and end at 12:00 a.m. and it fixes it to show up as one day instead of two. Not a big deal to do, but if there is an easier way to correct this, please let me know. Again, thanks for your help!