Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎07-14-2009
My Device: Not Specified
Accepted Solution

call log is showing up on mye-mail

I accidently hid my call log and when I finally got it returned ( and don't ask me how) I only shows calls that I make no incoming calls or missed calls, they show up in my e-mail...I have tried everything I have found in the book to do and nothing has fixed this.  I never know if I missed a call unless I check my e-mail.
Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: call log is showing up on mye-mail

Greetings, and welcome to the BlackBerry.com Support Forums.

 

Press the Green phone dial key  to enter your call log > Menu key > Options > Call Logging and set your option there to what you want to see in your Messages list.

 

If you don't want missed calls in your Messages folder, disable "Missed Calls"

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Visitor
Posts: 1
Registered: ‎07-15-2009
My Device: BB Pearl Flip 8230 smartphone

Re: call log is showing up on mye-mail

To remove call log from email do this> in the phone app >menu>options>call logging>select type of calls to display in message list mine has three options, missed calls, all calls, or none. I believe you want to select none, then click save.
New Contributor
Posts: 4
Registered: ‎07-14-2009
My Device: Not Specified

Re: call log is showing up on mye-mail

your "fix" did remove the calls from my e-mails but what do I need to do to make them show up on my call log itself....neither my incoming calls or calls that I make show up there anymore...for a while before I disable the above solution my calls that I made were sometimes showing up there but no incoming calls were and my missed calls were not showing up. Thanks for your help in advance.

 

Posts: 94,250
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: call log is showing up on mye-mail


jbrightwell wrote:

your "fix" did remove the calls from my e-mails but what do I need to do to make them show up on my call log itself....neither my incoming calls or calls that I make show up there anymore...for a while before I disable the above solution my calls that I made were sometimes showing up there but no incoming calls were and my missed calls were not showing up. Thanks for your help in advance.

 


You're welcome.

 

Look at Options > Status. What is the File Free number there?

 

Now, With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Look again to Options > Status, what is the File Free now?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code