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New Contributor
Posts: 2
Registered: ‎08-23-2009
My Device: Not Specified

caller id problems

i just got a tour and when people call me it doesnt show there name even though i have them in my contacts and i have caller id with fido and the people do as well and i tried the smart dialing thing i tried content protection i tried an update i tried everything u can think of but still not working so can any1 please tell me if they had the same problem and they got it working...thank u
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: caller id problems

Try the following -

  1. Go to Call Log
  2. click Menu
  3. Options
  4. General Options
  5. Restrict My Identity: Network Determind

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
Posts: 2
Registered: ‎08-23-2009
My Device: Not Specified

Re: caller id problems

its set on network determined....but its when people call me that i dont see it but i should add one thing does it matter if i unlocked the phone

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: caller id problems

Check the below  -

  1. Go to Options
  2. Security Options
  3. General Settings
  4. Content Protection: Disable

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

Highlighted
New Member
Posts: 1
Registered: ‎09-02-2009
My Device: Not Specified

Re: caller id problems

I found that if you store your contacts name and number as (AreaCode) Pre-Sufix or area-pre-suffix it will now identify the Caller it should be stored as all numbers: IE

 

BAD:

(123) 456-7890

123-456-7890

 

Good:

 

1234567890