12-27-2012 03:43 PM
when trying to use camera, this message appears: 'could not start the camera close other applications and try opening the camera again'. However, no other application is open. I tried to reboot and the same message appears.
Anyone has ever dealt with such an issue?
12-27-2012 05:05 PM
You said reboot, but did you try doing a battery pull?
12-28-2012 10:57 AM
I think that phone has some built in diagnostics.
Can you try this?
Options / Device / Device and Status Information and type 'test' into that screen.
It should test the camera. I also recommend that you take it to a repair shop or store for more troubleshooting. It sounds like a hardware issue. I don't think a software reload will help in this case.
12-28-2012 01:14 PM
As you type test, nothing will appear on the screen. After typing test, you will see the popup.