08-15-2011 10:15 AM
So in the past 2 days when I go to use my camera, I get the following message: "Could not start the camera. Close other applications and try opening the camera again."
Problem is, I have no other applications open and it has caused my phone to reboot itself.
Any suggestions? It was working a few days ago (with OS 6) and I haven't done/added anything new that would cause the issue.
08-15-2011 10:47 AM
Im having the same exact problem. Also the digital zoom function in the camera stopped working a couple of months ago. This is all software based i presume. Any rep from RIM, around to help us?
08-15-2011 12:08 PM
I'm having the same problem with my 9700. but my camera was not working even on the OS 5. I just recently upgraded to OS 6 and it's still not working. I get the same message as you.. 'could not start the camera. close the other applications...blah blah". I just see a black screen when I open my camera/video camera.
I contacted my service provider and they said that they will send me a replacement phone and a enevelope kit to mail my bold to RIM so they can take a look at it.
If you have warranty, I would suggest you do the same.