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New Contributor
Posts: 2
Registered: ‎04-18-2011
My Device: Not Specified
Accepted Solution

camera not working

My camera is not working. When I click to take pictures, either using the touchscreen or convenience key, only the flash appears or the red light but no picture is being taken. Twas working fine all these days... Someone please help...
Posts: 96,040
Likes: 24,618
Solutions: 6,417
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: camera not working


Do a simple reboot on the BlackBerry in this manner:


With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.

Now, try the camera again, please.


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New Contributor
Posts: 2
Registered: ‎04-18-2011
My Device: Not Specified

Re: camera not working

Thank you. Tried it and its working now.
New Member
Posts: 1
Registered: ‎06-29-2011
My Device: 9xx0
My Carrier: T Mobile

Re: camera not working

Thanks for the info. My BB is strange. I rebooted with power on --camera still did not work. Then tried rebooting with power off--it worked.

New Member
Posts: 3
Registered: ‎09-27-2011
My Device: 9800
My Carrier: 432

Re: camera not working

My camera is having the same problem and the powering it off didn´t work . PLEASE HELP