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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-06-2013
My Device: curve 9360
My Carrier: hi

can not power up my Blackbury

Hi, I can not power up my Backbury. As soon as a start up the led lamp lights but directly after it powers off. THe battery is charged.

Who knows what is wrong

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: can not power up my Blackbury

Hello eise


Welcome to BlackBerry Support Forums


It may be an Hardware or a software issue , But before that can you confirm if you installed any application before this problem started ? If you have then try to boot your device on safe mode :


KB17877How to start a BlackBerry smartphone in Safe Mode


While on safe mode think carefully if you did and changes or install any new application , if you have then undo those changes or delete any recently installed application.


First try it and let us know.


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