04-04-2012 11:03 PM
can not read ringtones that reside on my SD...can't disable encryption? there is a padlock icon on next to the checkbox? phone is activated on a BlackBerry Enterprise Server?
04-09-2012 10:33 AM
The red padlock indicates that the option is enforced by an IT Policy pushed down from your BlackBerry® Enterprise Server. For more information on the IT Policy, contact your network administrator.