Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎10-02-2011
My Device: tourch 9800
My Carrier: asiacell
Accepted Solution

can not use APP World

hi every body,

i have a problem with my  BB tourch 9800 and already i have blackberry service but i can not use APP World when i open it i get this message (blackberyy APP World is not currently available in your country. please check blackberry.com appworld for updates). so is there any other way for downloading and installing blackberry applications?


not: iam in iraq


Hall of Famer III
Posts: 59,058
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: can not use APP World

Hi and Welcome to the Community!

Please check this page to ensure you meet the minimum requirements (including if it is available in your country):



If it is available in your country and you feel you meet the device-level system requirements, then contact your carrier to ensure that you meet the service plan (from them) requirements for access (via their network) to AppWorld.

Further, the latest version of AppWorld is currently accessible solely via your carrier data network -- WiFi is not used to access AppWorld under any circumstances. You must therefore subscribe to an adequate level data plan in order for AppWorld to function.


    • KB23854"A data plan is required to use this feature" sometimes appears in BlackBerry App World


Further still, do be aware that AppWorld is merely a portal, vending apps developed mainly by others. As such, it is not your exclusive procurement source -- there are others that you can try:


    • AppWorld in selected countries


    • MobiHand everywhere in the world


    • Handango everywhere in the world


    • BPlay everywhere in the world


    • GetJAR everywhere in the world


I have found that there are very few apps that are exclusive to AppWorld. You can search the on-line catalog and then search out other procurement sources, including quite often the developer website itself.

Lastly, do understand that RIM does not have unilateral control over the availability of AppWorld. They have to ensure that they and their partners meet local laws and legislation for operating an e-commerce system -- and that can take time. AppWorld is in over 110 countries now and adding more and more every month.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 2
Registered: ‎10-02-2011
My Device: tourch 9800
My Carrier: asiacell

Re: can not use APP World

many thanks for your kind explanation.