Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-04-2013
My Device: Curve 8520
My Carrier: o2

can see a light behind my screen but nothings working? Curve 2580

[ Edited ]


my scroller broke on my blackberry 9300 broke so my friend gave me theirs and said it was in working condition. I got the phone and started charging it as they said it was dead. When i came home i left it on charger used numerous batterys switched sim cards etc. The new blackberry does not load up, I can see a light behind the screen and the keys light up and a red light comes up but nothings working? please help as ive two phones thats broken now!!

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: can see a light behind my screen but nothings working? Curve 2580

Hi amg123


Welcome to BlackBerry Support Forums



Sorry .. but it might be possible that your friend have you a device which is already broken !


If you can arrange a Good fully charged BlackBerry battery then you should try this Knowledge Base to recover your device :


KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader


Try it and let us know how it goes.


Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.