05-11-2011 12:09 PM
Please help! I can't browse the internet. when I click the trackpad in the browser nothing happens.
I know it's not the phone because the trackpad works in all the applications and when texting and replying to emails. The only place it doesn't work is when i'm trying to browse.
Anyone know why - or how to fix it?
Solved! Go to Solution.
05-11-2011 12:32 PM
Do a simple reboot on the BlackBerry in this manner:
With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.
Now, please try your browser again.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code