03-29-2013 01:56 AM
03-29-2013 08:25 AM
Welcome to BlackBerry Support Forums
On your BlackBerry 9360 first you have to Create and associate a BlackBerry ID , look that those Knowledge Base for help :
KB23716 : What is a BlackBerry ID
KB24062 : How to create a BlackBerry ID
But most important you need to have BlackBerry Data Plan in your account from your Carrier ( Vodacom )
try it and let us know .
03-31-2013 07:47 AM
03-31-2013 07:58 AM
Have you gone through those Knowledge Base I suggested ?
We do not need any email first on your BlackBerry to add the BlackBerry ID in our device , Please Go through the second KB on how to create a BlackBerry ID, then once you have BIS in your account you can use that BlackBerry ID that you have created in your device .
So please try it properly and let us know if you still have a problem.