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Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: can't create second email account

[ Edited ]

I think you can get this from pressing ALT CAP H on the phone

or you can go to options, device, status

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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Contributor
Posts: 14
Registered: ‎01-19-2013
My Device: torch9800
My Carrier: malaysia

Re: can't create second email account

What on earth is happen to me..I try browse link that you give to me that is https://digimy.blackberry.com/..I do what this thing want me to do..and then this page says:cannot create account..this action cannot be performed using a browser on a computer.Use email setup application on your BB to create account..oh god help me Smiley Sad
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: can't create second email account

If you give your carrier a call, they can do this for you too.  I don't know if this link will work from the device

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Contributor
Posts: 14
Registered: ‎01-19-2013
My Device: torch9800
My Carrier: malaysia

Re: can't create second email account

I don't know how to talk with them about my problem..but I'll try to call them 1st..tq
Contributor
Posts: 14
Registered: ‎01-19-2013
My Device: torch9800
My Carrier: malaysia

Re: can't create second email account

Oh I forgot one thing,maybe you all know blackberry agent from malaysia..maybe that's easier way to I solve my problem
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: can't create second email account

I think you'll do fine.  Just explain that you need help with setting up your email account.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________