01-19-2013 11:45 AM
01-19-2013 11:48 AM
head to blackberry.com/integrate from the device and try to setup the email from there.
01-19-2013 11:48 AM
Hi and Welcome to the Community!
There are multiple methods of integrating email accounts to a BB...can you perhaps describe the exact one you are using, and exactly what you see on screen that tells you that you can only create one? Step by step of what you attempt, including the results of each step (on screen displays, etc.), along with the exact and complete content of any error messages presented will help us best to understand your specific situation...and hopefully guide you to a workable solution.
Thanks and let us know!
01-19-2013 12:27 PM
01-19-2013 12:33 PM
OK, let me see if I understand:
Is that accurate? If so, I suspect that the error message is not exactly that...but nevertheless it sounds like the credentials you are providing for this Yahoo account are not valid. Any chance there are special characters and/or numbers in the email address or the password? If so, then this may apply...for instance, if your password is
and you enter
the actual result will be
You must enter
in order to wind up with ab123. So, in this example, while on the BB keyboard you think you are typing ab123, you are actually typing ab1er.
On your BB, when you type your password, you should get just a moment where each character is shown in the clear before it changes to an *. Watch closely the next time and you may see a surprising result.
Otherwise, do indeed try (via your BB Browser) the link provided above by Wolf359. Additionally, you can, from your PC/browser, try your carriers BIS website...you will need to ask them for that URL. Further, if you ring up your carrier, they may be able to integrate this to your BB for you.
01-19-2013 12:41 PM
01-19-2013 12:43 PM
Who is your carrier?
01-19-2013 12:52 PM
01-19-2013 12:57 PM
Sorry, who is your service provider? I'm asking because if they have a bis website, you can setup your email from the computer.