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New Contributor
Posts: 8
Registered: ‎05-28-2013
My Device: bb 9780
My Carrier: student

can't download in blackberry app world

Whenever I want to download at app world its always tell me that I have reach maximun changes for this account. And I don't know what to do in other to download from App world.
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Hall of Famer III
Posts: 59,102
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: can't download in blackberry app world

Hello,

 

Given that you posted in the a) legacy section and b) without the exact and complete error message you receive, I must guess that this KB applies to your situation:

  • KB25553 "There are too many PIN changes associated with this account (Error ID: 30801)" is encountered when attempting to login to BlackBerry World

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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