08-15-2012 05:33 PM
Solved! Go to Solution.
08-15-2012 06:34 PM
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Otherwise, please ensure you are running the most updated BBM...you can always find it, via your BB Browser:
You can also always find it in AppWorld.
08-15-2012 06:41 PM
Since you just upgraded it, please try instead removing and then reinstalling BBM fresh and clean. Be sure to first backup (locally) your contacts:
You may also, if you are a member of any groups, want to back those up as well using a selective Desktop Software Backup:
08-16-2012 09:20 AM
08-13-2013 05:45 PM
It didn't work for me? Any other suggestions?
Hi and Welcome to the Community!
"It"...hmmm...I can only wonder. There are multiple posts in this thread, with multiple symptoms and multiple resolutions. So, which of them exactly do you mean by "it"?
08-13-2013 05:59 PM