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New Contributor
Posts: 2
Registered: ‎01-18-2009
My Device: Blackberry Pearl 8100
Accepted Solution

can't recieve text messages

My blackberry pearl is deleting my text messages before they are read. Can someone help?
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: can't recieve text messages

Hi and welcome to the forums!

Go to options/status and write down the file free and file total numbers.

and send them to us.

Thanks,

 

Bifocals

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New Contributor
Posts: 2
Registered: ‎01-18-2009
My Device: Blackberry Pearl 8100

Re: can't recieve text messages

File free says "0 Bytes" and File Total says "65142784 Bytes"
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: can't recieve text messages

Hi and welcome to the forums,

 

You have 64 mb of total memory on your device. You sent that you have 0bytes free.

15 mb free would be considered a minimum.

 

Most people close the applications by pressing the escape or red key. This does not close the applications.

Each application has a close option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom close is listed. 

 

When done using the browser, press menu and options, select cache operations,

clear all categories and hit escape it will clean the browser cache.

 

Enable the memory clean option on the BB. Go to options, security, memory cleaning, enable it.

The BB will now clean memory when idle for 5 minutes.

 

Use the attached links to manage your memory efficiently.

Thanks,

 

Bifocals


How to qualify low memory situations on the BlackBerry smartphone

 

How to maximize free space and battery power on the BlackBerry smartphone

 

Low memory state according to the File Free field on the Status screen


http://www.blackberrycool.com/2008/07/blackberry-tips-blackberry-memory-management-video/
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: can't recieve text messages

WelcSmiley Happyme to the FSmiley Happyrums!

 

 

Bifocals and many others will teach you so much here! 

 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
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New Contributor
Posts: 2
Registered: ‎12-15-2009
My Device: Bold 9000
My Carrier: vodaphone

Re: can't recieve text messages

hi, new to this..  have a blackberry bold 9000,  it has started deleting new and most recent messages randomly.  I have checked the memory and even deleted lots of stuff on phone but still randomly does it. I was told to routinely turn phone off, take battery out etc but few days later does it again.  I was then told to download updates on the blackberry site, but only get about half way through and i get a message saying cannot complete.   Help please???

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: can't recieve text messages

WelcSmiley Happyme to the cSmiley Happymmunity suppSmiley Happyrt fSmiley Happyrums

 

Go to OPTIONS> ADVANCED OPTIONS > APPLICATIONS > HOST ROUTING TABLE > then press the Menu (BlackBerry) Button > REGISTER NOW.


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
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New Contributor
Posts: 2
Registered: ‎12-15-2009
My Device: Bold 9000
My Carrier: vodaphone

Re: can't recieve text messages

hi, have read your much earlier reply to someone,  can you help me......I checked the file numbers you asked the other person to send you..

 

23169356 bytes file free,  no number for file total

 

Do I need send the phone back to blackberry to solve this??

 

thanks,  josie

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Visitor
Posts: 1
Registered: ‎12-16-2009
My Device: Pearl 8130
My Carrier: Sprint

Re: can't recieve text messages

Ok so that just registers you with Blackberry, how do you getit to upgrade your software?