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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎11-14-2012
My Device: blackberry curve 9320
My Carrier: vodafone prepay

can't send email on my BB curve 9320

For the past week now I can't send emails from my BB 9320.I receive emails alright,but wen I reply or compose new messages it won't work.the email just"hangs" .I resend and resend but its not sent and I don't receive any kind of error or failure notice as to why d email won't go.please help
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: can't send email on my BB curve 9320

Hello jshubs84


If you're able to recieve emails but having problem in sending , then try those steps in a sequence :


1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Delete and Resend your Service Book

  • KB05000 : Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back


Please try those steps and let us know.


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