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BlackBerry® OS Smartphones

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Posts: 1
Registered: ‎07-24-2013
My Device: blackberry curve 9300 6.0 bundle 2475 (v6.0.0546, platform 6.6.0.207)
My Carrier: blackberry curve 9300 6.0 bundle 2475 (v6.0.0546, platform 6.6.0.207)

can't set up my bbm on my bb curve 9300

[ Edited ]

hello to all admin
I upgrade my BBM into new version but I can't set it up. There's a message showing "cannot set up bbm... insufficient wireless coverage or your connection to the wireless network is turned off."

even though my internet connection are good.... i can access my fb, bb world app. wechat ect.


and then i tried to wipe my bb then reinstal it again but now it says "blackberry messenger unavailable for this device"

i read some review and many of them have the same problem like mine

 

please help me 

... also i cant activate my enterprise activation
it says that "activation request failed. a servise connection is unavailable"

please help


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Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: can't set up my bbm on my bb curve 9300

Hi raven38,

 

Welcome to the support community!

I recommend contacting your mobile network provider to verify that you have the correct data services enabled to use BBM.

Let me know if that helps.


-FS


 


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