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New Member
Posts: 2
Registered: ‎04-18-2013
My Device: Blackberry Storm 9520
My Carrier: TIM

!!??can't synchronize??!!

Hi everybody,

I can't synchronize my BB Storm 2 with Desktop Software in my Macbook Pro Retina 15",

everything is ok but the sync button is not clickable.

What's the problem and how could I solve it?



Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: !!??can't synchronize??!!

Hello cesu,

Welcome to the BlackBerry Support Community.


Thank you for your question regarding the issue you are experiencing with configuring synchronization in the BlackBerry Desktop Software for Mac.


The following article may help you regarding this issue:




Let us know if this helps.




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New Member
Posts: 2
Registered: ‎04-18-2013
My Device: Blackberry Storm 9520
My Carrier: TIM

Re: !!??can't synchronize??!!

Thank you for your support but nothing of what is in the article is mine problem...

My smartphone is regularry connected, don't know what is a PIMs and I don't have iSync, my iOS is iOS X 10.8.3