04-21-2013 11:05 AM
my bbm just says setting up bbm, and i has done now for 12 hours i left it all nnight aswell but nothing, i have took out my battery and put it in again and still nothing, it isnt new i got it from my brother can anyone help me please.
04-23-2013 02:10 PM - edited 04-23-2013 02:10 PM
Thank you for your question regarding the issue you are experiencing with accessing BBM.
Perform a hard reset again by removing the battery from the BlackBerry smartphone and reinserting it. Then complete a "Register Now" in the Host Routing Table as shown here: http://bbry.lv/eaMdF6
If this fails to resolve the issue, you may want to contact your wireless service provider to verify your coverage and data plan.
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