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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎04-21-2013
My Device: 9320
My Carrier: vodafone

can you help me my bbm just says setting up bbm

my bbm just says setting up bbm, and i has done now for 12 hours i left it all nnight aswell but nothing, i have took out my battery and put it in again and still nothing, it isnt new i got it from my brother can anyone help me please. 

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: can you help me my bbm just says setting up bbm

[ Edited ]

Hello Chris,


Thank you for your question regarding the issue you are experiencing with accessing BBM.


Perform a hard reset again by removing the battery from the BlackBerry smartphone and reinserting it. Then complete a "Register Now" in the Host Routing Table as shown here: http://bbry.lv/eaMdF6


If this fails to resolve the issue, you may want to contact your wireless service provider to verify your coverage and data plan.



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