01-21-2013 04:29 PM
hi i need help plz
i connected my BB to lapotp via USB cable...the pop up to connect via usb mode was on my phone screen but i mistakely selected "do not ask me this question again"...now i cannot access my info from BB on laptop.....iv tried removing battery. rebooting phone and laptop, using a different USB port on laptop & trying tp select phone via My Computer...no luck with any of these...is there anyone who could help me with this problem????
Solved! Go to Solution.
01-21-2013 04:37 PM
Hi and Welcome to the Community!
Here is a KB that discusses the menu command sequences you need to perform:
Hopefully it contains something useful!
Good luck and let us know!
01-21-2013 05:06 PM
01-21-2013 05:12 PM
01-21-2013 05:13 PM