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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎06-04-2013
My Device: Blackberry Torch
My Carrier: telus

cannot get emails since updating!

I updated my blackberry and now my emails wont go through.  I went to the setup menu and clicked on email accounts, but nothing happens.  Absolutely nothing.   Just a little black thing pops up for a second, then disappears.  I have tried over and over and over.  It also freezes....alot lately.  I wish I had never updated.....I need my emails for business purposes. 

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Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: cannot get emails since updating!

Hello cindym, 

 

Welcome to the forums and sorry to hear about your issue. 

 

Are you still having this issue? If yes try registering in the Host Routing Table as shown in the below article. 

 

How to register a BlackBerry smartphone with the wireless network

 

Let us know how you make out and if you have any other questions. 

-SR

 

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